Terms of service

========================================
TERMS OF SERVICE
========================================
These terms apply to all purchases made on tawaana.com. By placing an order, you agree to them.
 
Orders
All orders are subject to confirmation by phone or message. We may cancel an order that cannot be confirmed, contains incorrect details, or appears fraudulent. Prices are in Pakistani Rupees and may change without notice, but the price shown when you place your order is the price you pay.
 
Payment
Payment is collected in cash on delivery unless another payment method is offered at checkout. Repeatedly refusing COD parcels may result in future orders requiring advance payment.
 
Products
We make every effort to show products accurately. Small differences in colour or finish from photos may occur due to screens and lighting. Product sizes refer to the approximate cooking surface diameter.
 
Promotions
Discount codes are one per order, cannot be combined unless stated, have no cash value and may be withdrawn at any time.
 
Returns and warranty
Returns, replacements and the 1-Year Replacement Warranty are governed by our Refund & Warranty policy.
 
Liability
Our liability for any order is limited to the value of that order. Please use cookware as described in our Care Guide.
 
Governing law
These terms are governed by the laws of Pakistan.
 
Contact
Questions about these terms? Reach us through our Contact page.